The Role

We are looking for an IT Support Specialist who will provide technical guidance for colleagues, administer internal management systems and participate in the company’s infrastructure improvement as well as maintenance processes. In this position, you will get an opportunity for career growth in virtualisation, networking, cyber-security and other fields.

What you will do

  • Offer technical support and optimisation for a wide range of infrastructure technologies, including, but not limited to, both physical and virtual servers or computers, printers, video conference hardware, etc.
  • Create instructions, document internal procedures and participate in planning long-term strategies for cyber-security, network and technical infrastructure.
  • Set up workstations for new employees as well as assisting and providing solutions for computer hardware and software.
  • Work with the newest technologies and look forward to creating new or improving existing technologies or processes.
  • Gain knowledge in work-related fields and grow further as a mid/senior specialist.

Requirements

  • Moderate experience in setting up and troubleshooting Linux, Windows and MacOS operating systems and managing common end-user applications, such as: Google Workspace, JIRA, Confluence.
  • Fundamental experience in networking, virtualisation and cloud infrastructure.
  • Strong critical thinking and ability to provide technical support by identifying and solving both hardware and software problems.

Nice to have

  • Understanding of networking concepts such as firewalls, static routes, IPsec tunnels and IP whitelisting/blacklisting.
  • Experience in access control management by setting up permissions for users and groups.
  • Previous experience in service desk, systems administration or similar position.

What we offer

  • Hybrid working model with remote work opportunities (*) and flexible working hours
  • Private Health Insurance
  • People Lead system for your personal development
  • A culture of continuous growth, providing various training resources
  • Referral System
  • Agile mindset, simplified processes, and a great atmosphere where commitment and autonomy are celebrated
  • A community-first mindset working with talented people across technology products and consulting

(*) As we hire permanent employees for this role, we offer remote opportunities only in Romania, Lithuania and Hungary.

Additional benefits based on location:

Hungary:
  • 20 vacation days, increasing according to labour law
  • Extensive cafeteria package
Lithuania:
  • 20 vacation days
  • 2 emergency days
  • Pension plan
  • Opportunity to work abroad for up to 180 days per year
  • Discounts from the benefit platform
Romania:
  • 24 vacation days, increased based on the work tenure
  • 2 emergency days
  • Meal tickets
  • Opportunity to work abroad for 1 month

About us

Zenitech is a leading technology solutions provider dedicated to reshaping the global digital landscape. Headquartered in the UK, Zenitech operates internationally, with offices in Lithuania, Romania, and Hungary.

We use a bespoke approach depending upon where the client is on their digital journey, comprising a combination of access to dedicated R&D labs, technology implementation advice, and specialist nearshore development talent. As an international community of individuals who are open to learn from each other, we collectively define and input into the digital future of the clients’ businesses.

Why Zenitech?

  • Impactful Projects: Drive meaningful change through digital transformation projects and have an opportunity to make an impact on many different industries.
  • Collaborative Culture: Be part of a diverse, inclusive team committed to growth, innovation, and continuous learning.
  • Professional Growth: Zenitech supports continuous learning and development through the People Lead system, helping you advance your skills and career.

Diversity and Inclusion

Zenitech celebrates diversity in all its forms. We aim to create an inclusive environment where everyone feels valued for their unique contributions and perspectives. If you require any adjustments during the application process, please let us know—we’re here to help. Our commitment to diversity, equity, inclusion, and belonging can be found here.